Act as After-sale Service Agency in China


Tasks we perform as your SFDA Legal Agent and After Sales Agent in China:

We act as liaison between you and the SFDA, responding to questions, assisting the SFDA in scheduling inspections and helping to resolve problems or delays.

・We act as your primary contact point for all Chinese authorities.

・We report incidents to the proper authorities, in full cooperation with you and your distributors.

・We protect the confidentiality of your documentation. The Chinese authorities are the only ones who we will show the documents to, if requested.

・We obtain SFDA certificates and other documentation for each device from SFDA and forward them to you.

・We procure all government import licenses on your behalf.

・We will assist with procurement of renewal registrations (every 4 years).